06 / Refunds
Refund and Cancellation Policy
Last updated: 2026-07-17
This policy explains how cancellations, renewals, withdrawal rights, and refunds work for the LudeFill Pro plan. See also our Terms of Service.
Paid upgrades
LudeFill Pro is a monthly subscription billed through Stripe. Paid upgrades are not yet enabled. This policy applies when they become available.
Cancelling
You can cancel at any time from your account page or the Stripe billing portal. Cancellation takes effect at the end of your current paid period. Your Pro features remain active until then, and Stripe will not charge you again unless you subscribe again.
Automatic renewal
Your Pro subscription renews automatically each month until you cancel. Stripe charges the payment method on file and emails a receipt for each renewal.
Right of withdrawal
The paid plan is a digital service that begins immediately. By subscribing you expressly request that we start providing it right away and you acknowledge that, once it has started, you lose the 14 day right of withdrawal that would otherwise apply to distance contracts under EU consumer law. This is confirmed at checkout.
Refunds
We do not issue refunds for paid periods that have already started or for partial months, except where required by law. We also issue refunds for duplicate charges, clear billing errors, or extended unavailability caused by us.
Requesting a refund
Email [email protected] from the email address connected to your account. Include the date and amount of the charge. We will respond within a few business days.
LudeFill is a product of LudeHQ.