Privacy Policy

What we store

Account data: your email address and name.

Documents: the PDFs and files you save to your workspace, plus edits, form fields, and signatures you add to them.

Signature requests: the name and email of each signer you invite, and a timestamped audit trail of signing events.

Payments: handled entirely by Stripe. We never see or store your card number; we only keep your subscription status.

The convert tools (merge, split, organize, images, optimize) run in your browser — files you process there are not uploaded unless you choose to save them to your workspace.

Where it lives

Your data is stored in a Neon Postgres database and, for some files, in storage on Vercel infrastructure. Data is encrypted in transit.

Cookies

We set one session cookie to keep you signed in. There are no tracking cookies, no advertising cookies, and no third-party analytics scripts.

AI assistant

When you use the in-app AI assistant, your messages are sent to the Anthropic API to generate replies. Under the API terms we rely on, that data is not used to train Anthropic's models. Do not paste sensitive information into the assistant that you would not want processed by a third-party API.

Retention

We keep your documents and account data until you delete them. Deleting a document removes it from your workspace; deleting your account removes your data from our systems.

Your rights

You can delete individual documents yourself at any time. To delete your account or request a copy of your data, contact us through ludehq.com and we will handle it promptly.

Children

LudeFill is not intended for anyone under 16. We do not knowingly collect data from children; if you believe a child has created an account, contact us and we will delete it.

Changes and contact

If this policy changes materially, we will update the date at the top of this page.

Questions about your data? Reach LudeHQ through ludehq.com.